Customer Service Assistant - Italy - Fixed Term Contract
- Category: Support Services
- Country: Italy
- Location:
Overview
Snapshot of What We’re Looking For
We are seeking a dynamic Customer Service Assistant to join our Italian team in our office in Bologna.
Reporting directly to the Support Service Manager and working closely with the rest of the Italian team, this new role is responsible for the day-to-day customer service for the Italian business to support achievement of country goals.
The role will Process orders through a variety of systems and ensures the fulfilment of orders on time and in full for Italy in collaboration with the Sales Team, Operations, Finance, Support Services and customers/suppliers. The individual will act as first point of contact for customer queries and will resolve issues relating to ordering, transport and delivery.
Please note that this is a Fixed Term Contract vacancy for 11 months.
What You’ll Be Doing
What You’ll Bring to the Role
- Bachelor’s Degree in Economics or equivalent.
- 2+ years of experience in customer service and/or after-sales in a multinational environment
- Expert knowledge of Microsoft Office;
- Knowledge of ERP system
Why You Should Apply
- If you believe in our “why” this is the place for you
- Over 93% employee engagement as of February 2018 global employee survey
- Publicly traded company headquartered in San Diego, California since 1953
- Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
- Learning based culture that supports the growth and development of our team member
What You’ll Bring To The Role
Our “Why”
At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes. Our “why” is refreshingly simple - we exist to create positive lasting memories in everything we do. We solve problems. We make things work smoothly. We create opportunities. How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.
Since 1953, our formulation remains a secret. It is no secret that our passion for our people, culture, and brands is what distinguishes us. WD-40 Company has best-in-class products and we seek best-in-class talent.
Do You Align With Our Values?
Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day.
- We value doing the right thing.
- We value creating positive lasting memories in all our relationships.
- We value making it better than it is today.
- We value succeeding as a Tribe while excelling as individuals.
- We value owning it and passionately acting on it.
- We value sustaining the WD-40 Company economy.
Ready? Set? … Apply Now
Please visit us online to complete an application https://wd40tribe.org/careers/
#WD40TribalLife #PositiveLastingMemories
Thank you for considering WD-40 Company in your career search!